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1. Our Policy on Refunds

Athani is a non-profit donation platform, and we are deeply grateful for your commitment to our causes. As a donor, you are making a charitable contribution. Therefore, all donations made through our platform are **final and non-refundable**.

2. Why Donations Are Non-Refundable

When a donation is made to a specific campaign, the funds are allocated to that cause to facilitate its goals, such as providing medical treatment, educational supplies, or other forms of aid. Because these funds are put to immediate use, we are unable to provide refunds. This policy ensures that the beneficiaries of our campaigns can rely on the support they have been promised.

3. Exceptional Circumstances (Processing Errors)

While all donations are non-refundable, we understand that errors can occur. We will consider a refund only in the event of a clear technical processing error on our platform or payment gateway's part.

Examples of processing errors may include:

  • A duplicate transaction where you were charged multiple times for a single intended donation.
  • A transaction where the amount charged was different from the amount you specified.

If you believe a processing error has occurred, please contact our support team within 7 days of the transaction with your name, contact information, donation amount, and the transaction ID. We will review all such requests on a case-by-case basis.

4. Contact Us

If you have any questions about our Refund Policy or believe there has been an error with your donation, please do not hesitate to contact us.

Athani Donation Platform Support
Email: athaninarikkuni@gmail.com
Phone: +91 96053 33664